Financial Services

     The changing economy makes the need for establishing and maintaining good customer relationships crucial in today's market. Extensive experience in banking and financial services helps you identify your most profitable customers and grow the relationships throughout your customers' lifecycles. Our total customer management approach helps you acquire, grow and retain the right customers better.

     We manage the customer lifecycle, as we acquire, grow, retain and care for your customers. Vision is known for providing consistent, quality service that enhances the image of companies. Delivering key solutions, customer service and teleservices applications. Industry Focussed solutions which allow them to communicate how they want, whether by phone, e-mail, Web or fax.
     Customer Acquisition and Loyalty Programs
     Relationship Marketing/Sales Programs
     Customer Care Programs
     List Acquisition
     Business-to-Business Telephone Account Management
     Customer Satisfaction Surveys/Studies
     Literature and Product Fulfillment
     Contest Programs
     Lead Generation and Qualification
     Loan Application Processing
     Payment Processing
     Account Information
     Soft Collections
     Cross-selling and Up-selling Services
     Credit Card Services

     Customer relationships by integrating our inbound, outbound, interactive and Internet services to meet your program needs by providing diverse services, including:

     Customized Inbound/Outbound Sales
     Application Processing
     Pre-approved Application Processing
     Lead Generation
     Direct Mail Processing