Utility Solutions

     With extensive knowledge and an understanding of utility issues and trends that can help you choose the most effective sales and service channels to gain competitive age.

     We manage the customer lifecycle, as we acquire, grow, retain and care for your customers. Vision is known for providing consistent, quality service that enhances the image of companies. Delivering key solutions, customer service and teleservices applications. Industry Focussed solutions which allow them to communicate how they want, whether by phone, e-mail, Web or fax.
     Customer Acquisition and Retention
     Customer Support and Loyalty Programs
     Enrollment Programs
     Telesales Campaigns (new and value-added products/services)
     Customer Satisfaction Surveys/Studies
     Billing Inquiry Handling
     Product and Literature Fulfillment
     Customer Care and Call Center Consulting
     Contest Programs
     List Acquisition, Management and Segmentation